All services
Explore Merlons services: warranty, delivery, carrying upstairs, installation, designer support, parts orders and flexible payment.
Services in detail
Warranty service
Each brand has its own warranty terms, including free repair and spare parts when the rules for use and installation are followed.
Delivery service
Purchased products are delivered within a maximum of three days. Delivery is free in Tbilisi and Batumi. Regional delivery is available for an additional fee based on the destination.
Carry-up service
When the item size, weight and building conditions allow, the team can help carry purchased products upstairs.
Installation service
Installation support is available for selected products through qualified specialists, with attention to the product requirements and the project site.
Interior designer support
Designers can receive product information, technical details, samples and catalogues to make specification work clearer and more efficient.
Parts order service
If a compatible part is needed, the team helps identify the right item and arrange an order through the relevant brand channel where possible.
Installment plan
Installment payment is available for eligible purchases through partner bank terms, helping customers plan larger selections more comfortably.
Pay in parts
Selected purchases can be split into parts where partner payment conditions allow it, making staged project buying easier.
Tile cutting
Tile cutting helps projects handle edges, formats and practical details more accurately during installation planning.
Service conditions table
Prices and conditions can depend on the product, address or partner terms; the table structures only what the service page already states.
| Service | What the page states | Pricing frame | What to confirm |
|---|---|---|---|
| Delivery | Purchased products are delivered within a maximum of three days. | Free in Tbilisi and Batumi; regional delivery is paid based on destination. | Address, product size and delivery timing |
| Carry-up | Carry-up can be supported when item size, weight and building conditions allow. | Condition is confirmed individually. | Floor, elevator, weight and package size |
| Installation | Selected products can be installed through qualified specialists. | Condition depends on the product and site. | Installation point, required parts and project stage |
| Payment | Installment or pay-in-parts options can apply through partner terms. | Exact terms depend on the partner service. | Purchase type and current partner conditions |